Are you a SafeLink mobile user? Are you struggling to get a SafeLink mobile network on your device but not getting it? If yes, then you should leave your stress here because your problem is going to be solved.
This article highlights those causes that are not making your SafeLink number get mobile signals. Also, you will read how to fix up this issue without any ado.
So, continue reading the article and fix the problem of the SafeLine mobile network not being available in an easy manner.
Fix SafeLink mobile network not being available
Safelink mobile network may be unavailable due to coverage issues or technical problems. Ensure you’re in a service area and try restarting your device.
What are the causes that are creating problems with the SafeLink mobile network?
The mobile network should always be in good condition as the user can need it anytime and for any use. The interrupted communication and broadband services of the mobile network can increase the stress level of any user when he needs it the most.
A list of probable causes is given below that are creating problems with the SafeLink mobile network:
- SafeLink App’s Old version: It may be possible that you are using the old version of the SafeLink app. Therefore, you are not able to get the signals on your device.
- Third-party Apps Interference: Have you used any third-party websites or apps recently? If yes, then it means that the third-party app or website is causing problems on the mobile network.
- Network Coverage Area: You should check the area in which you are currently coming in the SafeLink coverage area or not.
- Damaged Device: If the device that you are using has been damaged due to any reason may not get mobile signals.
- Active Airplane Mode: Sometimes, the airplane mode of the phone is toggled on and obstructs the way of mobile signal on the device.
How can I fix the issue with the SafeLink mobile network not showing up?
You can fix the issue of the SafeLink mobile network not showing up with the help of the following ways:
Update the SafeLink app
You should update the SafeLink app. This will add new features to your services, and the mobile network will be stronger than before on your device. You can do it by following the below-mentioned steps:
- Go to the Google Play Store/App Store.
- Search for SafeLink Wireless in the search bar.
- Press the option of the Update to update the software.
Note: You will not get the option of the update if you are using the latest version of SafeLink.
Turn off airplane Mode
If you have found out that your device’s airplane mode is in active mode, then you should turn it off. Follow the following steps for this:
- Open the Settings of your phone
- Then, go to airplane mode.
- Turn it off to enable the mobile signals on your device.
Turn off and on the mobile Data
Most probably, you will get mobile network signals on your device back by following the steps given below:
- Go to Settings on your phone.
- Turn off the mobile data for 30 seconds.
- Then, resume it again by turning on the data.
Reboot your device
Press the power button of your mobile phone for a few seconds to reboot the device. This rebooting is done in no time. Many times, it makes mobile phones perform much better than before.
Uninstall third-party app
If you figure out that this problem has occurred just after installing any third-party app, uninstall it immediately. Furthermore, you should keep your phone in the safe mode. For uninstalling the app on mobile, follow the following steps:
- Hold the app for a few seconds.
- Tap on the option of Uninstall/ Delete.
- Your app will be uninstalled.
Factory data reset
You can use this option as the best solution when nothing works for getting the mobile network on the SafeLink device.
Follow the following steps to do factory data reset on your iPhone and iPod:
- First of all, back up your device completely to restore data later on.
- Then, go to the Settings of your iPhone.
- Tap on General.
- Tap on Transfer or Reset Device.
- Choose the option of erasing all content and settings.
- Enter your Apple ID password to continue.
- Tap on Confirm to erase your device.
- Wait for a few minutes.
Follow the following steps to do the factory reset on the Android phone:
- Back up your device first before activating your phone for a factory data reset. This will help you to restore all the data later on.
- Go to Settings on your phone.
- Scroll to the option of Back up and Reset.
- Tap on it.
- Then, tap on Erase all data.
Check the coverage area
Find out on the SafeLink Wireless app whether the area in which you are comes under the coverage area of the SafeLink or not. If you are out of the coverage area, your mobile will not receive signals.
- Go to the SafeLink Wireless website https://dsweb.safelink.com/611611/help/
- Click on the Coverage keyword.
- Enter your 10-digit phone number.
- You will get all the information that you need in no time.
Alternatively, you can follow the following steps:
- Type COVERAGE in your text message.
- Send it to 611611.
Replace the device
If your device has defects in materials or workmanship, then make a complaint to replace it on customer care support. He will guide you on how to complete the request.
Alternatively, you can sign in at https://shop.safelinkwireless.com/my-account/orders/ to do RMA online and make a request to replace the defective device.
Read More: How do I change my SafeLink Number?
FAQs
Is SafeLink Wireless a good telecom company?
Yes, SafeLink Wireless is one of the best telecom services providers in the USA. You can get its service free if you are a low-income American and beneficiary of the Lifeline program.
How can updating the SafeLink app help me get mobile networks?
When you update the SafeLink app, all bugs and errors are cleared from the app. Sometimes, bugs and errors create problems with the mobile network. When the app is updated, all the issues are resolved.
Can a factory data reset help me in getting mobile signals back?
Yes, factory data reset can help you in getting mobile signals back.
Final Words
I hope that you have identified what is causing a problem with your SafeLink mobile network and how to fix it. The above-mentioned solutions are very simple to understand and perform. So, from now on, enjoy your SafeLink mobile without any limits.
Michael Grant is the editorial director at MTUL, specializing in demystifying the intricate landscape of wireless technology and gadgets for the everyday consumer. Boasting more than a decade in digital journalism, his articles have been featured in reputable outlets like TechCrunch and Wired. Outside of crafting well-researched pieces, Michael is an avid drone photographer and dedicates his free time to mountain biking and pampering his cat.